“Blue Bubble”
Self-service laundry
Business Plan
May 5, 2003
Table of Contents
1. Executive Summary……………………………………………………..
2. Personal details………………………………………………………….
3. Management…………………………………………………………….
4. Finances…………………………………………………………………
5. Industry and Market Analysis…………………………………………..
6. Marketing Plan………………………………………………………….
7. General Company Description………………………………………….
8. Production and Operations Management……………………………….
9. Products and services……………………………………………………
10. Bibliography……………………………………………………………..
11. Annotated Bibliography…………………………………………………
Executive Summary
“Blue Bubble” will be a small self-service laundry. Our goal will be to create a cozy atmosphere among the staff and customers. We will provide cookies and hot drinks to make the place more pleasant.
“Blue Bubble” will be a partnership owned by five equal owners who will share all the responsibilities, profits and losses.
We decided to open a self-service laundry because washing is a daily routine that not many people enjoy.
There are eight cleaning and washing companies in Lithuania. However, there are only two self-service laundries; therefore, we have only two competitors.
We will not only be a self-service laundry. A customer who will not have enough time to wait until his laundry is done will be able to leave his clothes and take them after a couple of hours. We will also provide ironing services.
Our services will be orientated to those who do not have a washing machine. Our target market will be students.
Personal qualifications
I have already worked as an employee in a company called “Remulda”; I was responsible for marketing and customer service at a junior management level. Besides, I have done practice in “Siauliu Vista”, that is why I have enough experience in management.
Details of business
Partnerships: Advantages & disadvantages
Advantages
There are 2 main advantages to forming a partnership. First, a partnership allows two or more people to work together and bring different skills and resources to the business. Second, a partnership is fairly easy to establish. The actual registration of a partnership is not expensive or complicated. However, it is a good idea to decide how the partnership will be run and put it into a partnership agreement.
Disadvantages
There are 5 main disadvantages to forming a partnership. First, because the partnership is not considered to be separate from its owners, the partners are personally responsible for liabilities of the partnership. If the business fails, the partners will be personally responsible to pay all of the debts and obligations of the partnership. Second, because each partner is an agent for the business and for the other partners, each partner is personally responsible for the actions of the other partners. If one of the partners makes a bad business decision, or acts negligently which results in the partnership owing a debt, all of the other partners are personally responsible to pay it back.
Third, because a partnership is based on the individual partners, and it is not a separate legal entity, if one of the partners dies, the partnership ends. This means that the remaining partners have to re-establish the partnership.
Fourth, because a partnership is not a separate legal entity, it is difficult to buy or sell a partnership interest. Buying or selling a partnership interest will involve rewriting the partnership agreement and determining exactly how the partnership will change.
Fifth, although the resolution of disagreements amongst partners is generally covered under a partnership agreement or case law, it usually is very difficult. There is no Act that exists which sets out rules for settling partnership disputes. If the disagreements are not resolved by the partners themselves, they will usually have to turn to outside help which can be time consuming and costly.
Management
Our company is organized in a way in which the groupings of jobs are under the authority of one main manager (president) who plans, coordinates, and controls the business. He is the representative for our company. The organization is by function. That means it is based on marketing, finance, production sales, and operation functions. There are four other managers who are responsible for different tasks. They are:
Main manager (President)
Marketing Finance Production Operation Manager Manager Manager Manager
Our company has a flat structure with wide span of control, with few managerial levels and a short chain of command.
Organization types:
· We haven’t got staff authority. In this case we will have line authority. All the managers
have right to make decisions or solutions.
· We have informal organization in which the use of informal channels of communication is widely adapted.
· It is a decentralized company because decision-making authority and freedom will be given to the lower level managers.
The shares of the company are divided equally for each of the managers (owner). The company will have no board of directors. The company has only one president in the organizational structure.
Management of our company:
There will be four key managers that will be responsible for finance, operation, production, and marketing.
The sales and marketing manager’s responsibilities involve supervision, marketing, profitability and sales, reporting and purchasing.
Finance manager responsibilities:
· Provide analytical support on projects
· Assist with the preparation, coordination and analysis of management reports
· Communicate financial requirements and risks associated with projects
· Ensure the timeliness, completeness, accuracy and reliability of financial information
· Understand the risk and exposure of incorrect data.
Operations Manager general responsibilities:
· Responsible for the overall management, implementation and operations of a gas turbine airfoil coating process
· Responsible to meet the Customer_s contractual requirements. All work will be conducted under a strict quality process system.
Production Manager general responsibilities:
Responsible for the overall production planning and implementation of gas turbine airfoil coatings. Responsible to meet the Customer_s contractual requirements. All work will be conducted under a strict quality process system.
Uniqueness is in that fact that we will be business majors. We are young, active, responsible, devoted to work, creative, and communicative.
Human-Resource Management
1. We will have job description – lists of the tasks and responsibilities for the employees. This will help new employees tot get to know the job better. The employees also will have to have some specific qualifications in different fields of job.
The workweek will be altered in which we will have to work from the standard eight-hour-a-day, five-days-a-week.